Right of Withdrawal
Consumers may withdraw from a purchase within fourteen days. For digital content delivered at once there is one exception, and it is spelled out below.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
Thomas Riedl, caliora
Heubergstr. 54
83026 Rosenheim
Germany
Phone: +49 302 239951 431
Email:
of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early expiry of the right of withdrawal
In the case of a contract for the supply of digital content not supplied on a tangible medium, your right of withdrawal expires once we have begun performance of the contract, after you have
- expressly consented to us beginning performance before the end of the withdrawal period, and
- acknowledged that you thereby lose your right of withdrawal once performance begins,
- and we have provided you with a confirmation of the contract.
You give both — the consent and the acknowledgement — at the checkout, using the tick box there; the confirmation is the mail your licence arrives in. After that, the right of withdrawal has expired.
Model withdrawal form
If you wish to withdraw from the contract, please fill in this form and send it back. You do not have to use it.
To Thomas Riedl, caliora, Heubergstr. 54, 83026 Rosenheim, Germany, email:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
_______________________________________________
Ordered on (*)/received on (*): _____________________
Name of consumer(s): _____________________
Address of consumer(s): _____________________
Signature of consumer(s) (only if this form is notified on paper): _____________________
Date: _____________________
(*) Delete as appropriate.